Launch special
$37 - Lifetime access
Launch special
$37 - Lifetime access

FAQ - Frequently Asked Questions

What is an open graph image?

An open graph (OG) image is a custom image that appears when you share a link on social media. It shows readers a visual preview of the content before they click.

How do open graph images work?

OG images are generated using metadata tags (og:image) in the HTML code of each page. When you share that page on social media, the og:image tag tells social platforms which image to pull in.

So you can set a unique, relevant image for every page that accurately represents the content.

What are the benefits of custom OG images?

Some key benefits include:

  • Increased click-through rates - studies show 200-300% more clicks
  • Improved branding by showcasing your visual identity
  • Helping drive more qualified traffic from social media
  • Better conveyed meaning so readers know what they're getting
  • Higher engagement rates and social sharing

How is OgImage different from other OG image generators?

We provide complete customization with our templating system - you're not limited to generic templates. Our proprietary hosting infrastructure ensures fast delivery and high availability. And our team offers dedicated support and design services for larger brands.

Compared to BannerBear, for example, customers can save up to 80% of their costs by switching to us.

What types of images can I make with OgImage?

Anything you can imagine! From blog post banners to product photo, and more. We have industry-specific templates but you also have full custom design capabilities.

Do you offer custom design services?

Yes! Our team can create branded templates and assets tailored exactly for your business. This is included in our Pro and Enterprise plan free of charge and is covered by the setup fee.

How many images can I generate?

Both our Pro and Enterprise plans allow for unlimited OG image generation. You can make custom images for every single page or piece of content on your site or app.

For Pro plans there is a 100k / month limit, but we'll warn you ahead of time and you'll have plenty of time to switch. We can also work with you to optimize your usage.

How fast are the images generated?

Images are generated instantly on our proprietary infrastructure. You can expect sub-second delivery times for a seamless end-user experience.

But in general, since it's used for open graph images first, which is only fetched when sharing a link for the first time and then cached on Twitter, Facebook or elsewhere, it's not a huge issue if it's slower or delayed by a few seconds.

Can I use my own image hosting?

We recommend using our optimized hosting stack for best performance. But Enterprise customers can optionally use their own CDN or storage if preferred. We can provide you with our source code or a Docker image so you can self host.

Do you integrate with content management systems?

Yes, Enterprise plans include deep integration with all major CMS platforms, allowing for automated OG image generation based on your content. We'll set it up for you in your platform for Enterprise plans.

Pro users will have to manage it themselves, but we'll point you in the right direction. We're able to do setup basically anywhere. If it doesn't work out, you'll get a 100% refund.

What file formats do you support?

We optimize images as high-resolution JPGs and PNGs to balance quality and performance. Our system handles all resizing and optimization automatically.

How do I add the generated OG tags to my site?

For most sites, you can simply copy/paste the code snippet into your HTML header. Or we can fully implement the tags on self-managed sites. CMS integrations automate this process.

What size should my OG images be?

1200 x 630 pixels is optimal for versatility across different platforms like Facebook and Twitter. We'll handle resizing and cropping for you.

Do you offer any free trials or discounts?

Yes! New Pro plan customers get 40% off their first month and a $0 setup fee - a $100 value. Contact our sales team for custom quotes. Check the Pricing page for our current discounts, if any.

What payment options do you accept?

We accept all major credit cards, PayPal and wire transfers (Enterprise only). Monthly is standard but an annual billing option is available if you contact us.

Do you offer refunds?

All plans come with a 30 day money back guarantee. If you're not 100% satisfied, we'll provide a full refund - no questions asked.

Who are your target customers?

Our platform is suited for all businesses ranging from startups to large enterprises. Popular use cases include agencies, publishers, ecommerce, SaaS, apps, and more.

Do you have reseller or partnership opportunities?

Absolutely! We offer competitive resale packages and affiliate commissions. Fill out our partnership form to get started.

What level of support do you provide?

All plans come with email support and self-help resources. Enterprise customers get access to priority email and chat support.

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